Product Security

The HID Global Product Security Reporting Center is a secure and structured mechanism for reporting potential security issues with HID Global products, including those products under all of HID's primary brands: HID®, ActivIdentity®, EasyLobby®, FARGO® and LaserCard®.

Reports submitted through the Product Security Reporting Center are investigated, assessed, and validated within the framework of HID Global’s security response process and industry standard practices. The HID Global Security Response Team defines any appropriate actions which may be required to mitigate potential security issues and to keep customers informed.

Reporting Potential Security Issues

Click here to report a potential security issue to the HID Global Security Response Team via a secure transmission.

Product Security Response

After receiving a product security report, the HID Global Security Response Team will issue an acknowledgement to the reporting party. Throughout the investigation process, the HID Global Security Response Team will communicate as required with reporting parties for purposes of confirming and validating the exact nature of the reported issue.